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Aldo Shoes Online Store store

Aldo Shoes Online Store

» Aldo Shoes Online Store


in category: Fashion

average rating:
(reviews: 2)
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Shop for mens and womens shoes, boots, sandals, handbags and more. Get the latest styles and fashions with Aldo Shoes.

Aldo Shoes
309 Oxford Street
London
W1C2HW

payments

  • Paypal
  • Wire transfer
  • Credit cards
  • Debit cards

details

  • Secure payments
  • Real-time availability info
  • Free delivery
  • International delivery

Aldo Shoes Online Store user reviews

  • Simon (90.192.210.136) doesn't recommend Aldo Shoes Online Store
    rating: (date: 26.02.2010 12:53)
    bought: Shoes
     Just received the shoes I ordered, well within the time stated. Only trouble is they were with a neighbour for 4 days! the problem with ALDO is that they don't give you a proper 18 character shipping number for UPS so you have to phone canada for one which can be a bit of a pain.
    product quality: 10/10, delivery: 10/10, service rating: 5/10
  • fleigh (213.123.192.63) doesn't recommend Aldo Shoes Online Store
    rating: (date: 15.02.2010 15:44)
    bought: Black over-the-knee boots
     Great shop, great Shoes - AWFUL ONLINE STORE AND CUSTOMER SERVICE! DO NOT ORDER ONLINE FROM ALDO!
    I live in the UK, ordered some boots, they weren't suitable. I then had to go through a very complicated UPS process to return them (despite the website saying it is easy) and after a week had heard nothing back from them. Tried calling, but their customer service is in Canada so have to call in CANADIAN opening times - there is NO UK customer service!

    I tried emailing and got NO response.

    Eventually got through to the phone number one evening and sat on hold for about 15 minutes and got no answer. was loathe to try this again as i will likely be billed for this as its in Canada.

    I sent my return back on 27th January, it took Aldo until the 13th february to give me ANY sort of response - 2 and a half weeks. I eventually received an email saying that i'll be refunded.

    The boots cost me £81 - this is not the sort of money i can afford to wait over 3 weeks for. For a national company with stores all across the UK, i find their customer service appalling and will not be shopping with them in future.
    product quality: 5/10, delivery: 1/10, service rating: 1/10
  • molnea (78.146.236.166) doesn't recommend Aldo Shoes Online Store
    rating: (date: 10.02.2009 17:33)
    bought: Tamisha Black Boots
     Went to the Aldo store on Oxford Street. They didn't have the boots in my size so they offered to order them for me and told me it would be cheaper this way as I would save the delivery charge. When I checked the prize online again I noticed that I had been charged arpund £15 more in the store. Even if I had paid the £5 delivery charge it would still have been cheaper to order online. I called the store up, was put on hold for ages, called back, was put on hold again. The 3rd time I finally got to speak someone,I was told the store should prize should have been the same than the online prize, but it wasn't. I was also told that I couldn't go to the store and get a refund on the difference but would have to return the ordered ones and then order them again myself online to get the right prize.
    Additionally the delivery period is longer when ordered in store.I also tried to call the customer service number provided on the receipt, but the line was dead. Really bad service
    product quality: 1/10, delivery: 1/10, service rating: 1/10
  • SIOUXSIE (89.243.42.214) doesn't recommend Aldo Shoes Online Store
    rating: (date: 08.10.2008 14:58)
    bought: I tried to buy 2 pairs of boots
     I tried to buy 2 pairs of boots online. When I entered my card details I was told they were incorrect - I then entered them again several times. In the end they said my card was invalid. The next morning my bank phoned to say Aldo had taken £153 from my account twelve times. I spent 2 days e-mailing - no replies. Eventually the money was returned - but they put a block on my card. They suggested that if I still wanted to buy the boots I should contact the Customer Service number. Good news - free number (UK). Bad news - it has an answer machine and never replies to the messages you leave. I have read on other forums that their footwear is shoddy & uncomfortable - so I'm glad they never let me buy any.
    product quality: 1/10, delivery: 1/10, service rating: 1/10

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