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Pulleymaid

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in category: House & Home

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With rising energy prices and the threat of global warming, there has never been a better time to look for a more economical method of clothes drying. The traditional pulley operated clothes airer has been part of the British household for centuries and is a tried and tested method which spans many generations. It can be raised and lowered on a pulley system making good use of the warm air trapped in the ceiling space. This means that it not only looks great, but provides a versatile and sustainable alternative to the tumble dryer.

Pulleymaid
The Warehouse
140 Longdon Coleham
Shrewsbury
SY3 7DN
phone number: 01743 249 039

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Pulleymaid user reviews

  • seb doesn't recommend Pulleymaid
    rating: (date: 21.01.2014 17:26)
    bought: Classic Clothes Airer (BLACK, 2.4M / 7.11ft 6 Lath)
    RC14810576
    I cannot recommend buying from them at all!. The pulley's quality is very poor (screw threads are different in size, are not standardised and do not fit into standard rwal plugs available), packaging inapropriate, parts were missing. The customer service is horrible as they do not seek a solution to solve your problem and are unwilling to come to an appropriate agreement. They said they would send the missing part - which never came - and lied they had sent it already. I never installed the appliance (as it is not possible with the poor quality screw) and they implied that I already did so and could therefore not send the item back for full refund. However, they could accept this once a refund (packaging cost of >30 GBP on my expense for their problem is really no compromise for me!)
    You definitively should have a thick skin when dealing with them as they rest stubborn despite their quality problems and become rude, arrogant and insulting (quote: "Stop this....") if you complain. Got this case to the European Consumer Agency for a mediation but they did not react.

    My advise for you: look out for an other, more trustful supplier.
    product quality: 1/10, delivery: 1/10, service rating: 1/10
  • dapr273 (86.169.20.24) doesn't recommend Pulleymaid
    rating: (date: 14.01.2014 10:46)
    Order ref RC15405650.
    Invoice dated 21/12/13. Copy invoice rec'd 02/01/14. Now 14 Jan no delivery as yet. Called their office and was not offerer tracking ref and they declined to chase for me as it was within the 14 day period. Tried again today via e mail to obtain details , no reply.
    When was it despatched, was it despatched? Found theirl attitude lacking in all respects. First and only time for me
    product quality: 1/10, delivery: 1/10, service rating: 1/10
  • Ravi (62.98.11.85) recommends Pulleymaid
    rating: (date: 23.10.2013 08:07)
    bought: Laundry Rack
    Had this airer for few weeks now and so far all is good. We went for the six lath therefore allowing a lot more washing to be done at once. The product is to install and also to use. Nice design and finish. Overall a lovely purchase would recommend it to a lot of people. I give it 5/5.
    product quality: 10/10, delivery: 10/10, service rating: 10/10
  • Sarah (86.129.235.200) recommends Pulleymaid
    rating: (date: 10.04.2013 20:47)
    bought: Drying Rack
    Wished they did the products they used to. I wanted a wooden ironing board but they have stopped making them. Still a great drying rack but will have to look else ware for the other stuff I wanted.
    product quality: 5/10, delivery: 8/10, service rating: 7/10
  • Andy (212.183.140.14) recommends Pulleymaid
    rating: (date: 13.03.2013 10:44)
    bought: Beadboard drying rack
    Really good service and product. Not sure how we managed without one for so long. Will be back to place another order shortly. Thanks!
    product quality: 10/10, delivery: 10/10, service rating: 10/10
  • nickname (86.171.127.163) recommends Pulleymaid
    rating: (date: 23.02.2013 10:03)
    bought: A 4 bar clothes rack in white
    Altogether excellent. The product is top quality with easy to follow installation instructions. Highly recommended.
    product quality: 10/10, delivery: 10/10, service rating: 10/10
  • Madeleine H (109.155.211.209) recommends Pulleymaid
    rating: (date: 15.02.2013 09:21)
    bought: Beedboard (RC4378962)
    I am very happy with the product. It is not yet put up as we have to do some decorating first in the room. But it arrived quickly and looks to be well made.
    product quality: 10/10, delivery: 10/10, service rating: 10/10
  • Jones (86.141.237.13) recommends Pulleymaid
    rating: (date: 26.01.2013 15:40)
    bought: Classic Clothes Airer
    The first part of my order arrived very quickly however the second parcel to
    complete the airer didn’t arrive until a few days later. Contacted the company
    and was advised by the lady I spoke to that the second parcel would follow
    shortly When the second parcel did arrive, it was left safely in the porch so no
    complaints really. The product is fantastic and is already proving to be a useful
    piece of kit when it comes to doing the laundry.
    product quality: 10/10, delivery: 6/10, service rating: 9/10
  • sue recommends Pulleymaid
    rating: (date: 11.12.2012 12:48)
    bought: Classic clothes airer
    Having used my airer for some time now, I can honestly say that I wouldn't want to be without it. Clothes dry on it overnight, leaving the pleasant smell of fresh washing. It has been used to dry herbs and flowers and even when not in use it is attractive to look at. It has paid for itself several times over, as I no longer use the tumble dryer. Effective, eco-friendly, versatile, attractive and saves me money. Couldn't ask for more. Thank you Pulleymaid.
    product quality: 10/10, delivery: 10/10, service rating: 10/10
  • Phil davies (31.86.121.139) recommends Pulleymaid
    rating: (date: 31.10.2012 09:48)
    bought: White 4 lath close airer.
    Haven’t opened the package yet but all arrived quickly and seems to be in good order. A++
    product quality: 10/10, delivery: 10/10, service rating: 7/10
  • twinkle (86.170.226.207) doesn't recommend Pulleymaid
    rating: (date: 12.10.2012 08:38)
    bought: New Pulley Ref# RC12951696
    After pulley broke due to poor casting, ended up having to wait 2 weeks for a new one which I had to pay for, expensive too. Ebay same thing half price.
    Would advise to look at other makes first, Pulley Maid very poor quality.
    product quality: 1/10, delivery: 1/10, service rating: 1/10
  • Wesley Dodds (109.155.171.152) recommends Pulleymaid
    rating: (date: 25.09.2012 18:40)
    bought: Six Lath Airer
    Appears to be well made and has already proven to be useful with all the rain
    were having at the moment. Would defiantly buy from them again.
    product quality: 10/10, delivery: 10/10, service rating: 10/10
  • akw57 (84.13.221.96) recommends Pulleymaid
    rating: (date: 02.08.2012 22:32)
    bought: Classic Clothes Airer (WHITE, 1.5M / 4.11ft - 4 Lath
    We are very happy with the Pulleymaid airer and wished we bought one years ago.
    Pullymaid.com service was first class, delivery was very quick and replacement slats after one was found with small split in end arrived very soon after contacting the company.
    would recommend you anytime.
    From Andrew Webber (Somerset)
    product quality: 10/10, delivery: 10/10, service rating: 10/10
  • Tom (90.32.0.36) recommends Pulleymaid
    rating: (date: 25.06.2012 14:05)
    bought: Laundry Airer
    Excellent experience from start to finish. The order arrived within the time stated on their website and the product is excellent value for money. Would buy from again!!
    product quality: 10/10, delivery: 10/10, service rating: 10/10
  • mrsjones22 recommends Pulleymaid
    rating: (date: 18.03.2012 20:49)
    bought: Classic Clothes Airer
    My Grandma had one of these clothes airers - they're fantastic! I love the website and will definitely go back for more of their lovely retro homewares. I accidentally bought the wrong size, and the helpful staff advised that I could cut it down to the exact dimensions that I require. Ingeniously simple! Now I have a bespoke clothes airer that fits in my utility room perfectly. No more expensive tumble-drying for me.

    [Dodano: 18.03.2012]
    My Grandma had one of these clothes airers - they're fantastic! I love the website and will definitely go back for more of their lovely retro homewares. I accidentally bought the wrong size, and the helpful staff advised that I could cut it down to the exact dimensions that I require. Ingeniously simple! Now I have a bespoke clothes airer that fits in my utility room perfectly. No more expensive tumble-drying for me.
    product quality: 9/10, delivery: 8/10, service rating: 10/10
  • Phil (81.159.229.166) recommends Pulleymaid
    rating: (date: 04.03.2012 22:24)
    bought: A White 2.4m Six bar clothes airer.
    very happy with my product. When I ordered by phone I was told it would be sent on a three to five working day servis but also told quite clearly it may take up to fourteen days. It arrived after six. When i had some questions about fitting it I found the staff to be very polite and helpful. Overall I will be buying from them again and would recomend them to everyone i know.

    Phil
    product quality: 10/10, delivery: 9/10, service rating: 10/10
  • Kitty1 (212.183.128.46) recommends Pulleymaid
    rating: (date: 05.02.2012 11:25)
    Took over a week to deliver and box damaged when it got here. Overall happy with the product!
    product quality: 8/10, delivery: 4/10, service rating: 7/10
  • Relieved Santa (193.108.78.10) recommends Pulleymaid
    rating: (date: 29.12.2011 08:40)
    bought: The 6 lath Classic Clothes Airer
    We had bought a Pulleymaid airer in the summer when we created a utility room, and my son and his partner decided a couple of days before Christmas that they would like one as their present.

    Pulleymaid said they would get things going straight away - this was the Wednesday afternoon - and it had arrived safely (including the six 2.1m laths) - by the following afternoon, well in time for it to be wrapped up and put under the tree. To be honest, I really hadn't expected things to be so quick.

    Wonderful service, in my view. And very friendly and helpful.

    We've also been delighted with ours. Everyone comments on it.
    product quality: 10/10, delivery: 10/10, service rating: 10/10
  • Winston (86.174.179.178) recommends Pulleymaid
    rating: (date: 04.12.2011 14:03)
    bought: Kitchen Rack
    Quick delivery and exactly what we were expecting. No fixings with cleat hook however we had some screws and plugs knocking around so just made do with these. Once up the rack was quite sturdy and ideal for my pan set.
    product quality: 10/10, delivery: 10/10, service rating: 10/10
  • morgan1 recommends Pulleymaid
    rating: (date: 01.12.2011 07:25)
    bought: Classic Clothes Airer
    After initially being frustrated that they refused to take AMEX, I was really pleased with my purchase. After being advised that it may take 14 days to arrive, my clothes airer was delivered 2 days later. It was neatly packaged and came with clear instructions. I now have somewhere to dry my children's clothes! Great service, just please start taking American Express.
    product quality: 8/10, delivery: 9/10, service rating: 8/10

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