shobby.co.uk
» Home page » Bedswarehouse.co.uk
Categories
- Arts and Crafts (236)
- Babies (236)
- Beauty Care (286)
- Books (42)
- CDs & Music (28)
- Computing (153)
- Consumer Electronics (265)
- DVDs & Videos (36)
- Fashion (938)
- Food & Drink (133)
- Garden & DIY (244)
- Gifts (976)
- Health Products (173)
- House & Home (710)
- Household Appliances (61)
- Jewellery & Watches (592)
- Mobile Phones (63)
- Office Supplies (86)
- Pets (132)
- Photography (31)
- Sport & Leisure (241)
- Toys (241)
- Travel and Holidays (34)
Bedswarehouse.co.uk store
» Bedswarehouse.co.uk
in category: House & Home
average rating:
(reviews: 3)
Add your review
Report broken link
Online bed retailer selling beds and mattresses also stocking all major brands like Silentnight and Jaybe beds.
Mpih Limited
9 Bracken Hill
South West Industrial Estate
Peterlee
SR8 2LS
phone number: 0191 5871801
fax: 0191 5871871
9 Bracken Hill
South West Industrial Estate
Peterlee
SR8 2LS
phone number: 0191 5871801
fax: 0191 5871871
payments
- Paypal
- Wire transfer
- Credit cards
- Debit cards
details
- Secure payments
- Real-time availability info
- Free delivery
- International delivery
Bedswarehouse.co.uk user reviews
-
cmc (193.195.84.178)
doesn't recommend Bedswarehouse.co.uk
rating:
(date: 06.07.2011 16:03)
bought: child bed
I would advise anyone looking for a bed NOT to use this company!!! I have never dealt with a company as bad is this in my life, terrible customer service! Waited all day for "next day delivery" of my bed which did not arrive! I was not informed by the company that my bed would not be arriving until I called them the next day! After contacting the company I was told they live in the "real world" and could not guarantee my delivery for next day! After speaking to the manager Mark Heseltine (what a terrible excuse for a manger, terrible attitude and very unhelpful!) I was told that I could contact the courier myself to find out why I had not received my bed??? After refusing to do his company’s job for him I was TOLD that HE was going to cancel my order!!!! The manager then went ahead and cancelled my order as he could not handle a simple complaint! The attitude of this man has a lot to be desired to say the least! In economic times like this company’s should be trying harder to get business but to be told by the manager of the company that he was going to cancel my order because he was not happy with my complaint is an absolute disgrace! I have contacted consumer direct and trading standards about this company and there terrible customer service – I would advice other users of this review site to contact consumer direct and trading standards if they have had any issues with Bedswarehouse as no one has to deal with companies as bad as this one!!! I would advise anyone wishing to purchase a bed to look else where as this company is a complete joke and are not worth wasting your time or hard earned money on!!!! Very very poor customer service ...STAY AWAY THIS COMPANY!!!
product quality: 1/10, delivery: 1/10, service rating: 1/10 -
sleeping on the floor (139.153.163.184)
doesn't recommend Bedswarehouse.co.uk
rating:
(date: 04.05.2011 09:38)
bought: Nothing in the end as they never delivered and i'm still awaiting a refund - it should have been a Verona Belluno 4ft 6 Double Pine Bed Frame
ordered a bed frame on the 19th for delivery on the 21st april.
bed did not arrive! As it was a long bank holiday weekend i was unable to contact them until the following tuesday - i was assured that the bed would be with me by 6 pm. Again no bed.
The next day i was assured the bed had been diapatched and would be with me same day. Iasked for the couriers details so i could get in touch with them directly - they had not recieved the bed for delivery.
the following day i asked for a refund, i was told i would recieve a call back. it never came. on the 3rd of May (again because of a bank holiday weekend) I asked for a refund and was told to email them which i did - still no refund.
I give them another 12 hours then its OFT and Anne Robinson time.
Do yourself a favour - unless you want to be sleeping on the floor for nearly 2 weeks avoid these guys!
product quality: 1/10, delivery: 1/10, service rating: 1/10 -
nstofberg (143.65.99.20)
doesn't recommend Bedswarehouse.co.uk
rating:
(date: 08.06.2010 12:11)
bought: Bed & mattress
(order number- i never even received an order confirmation!)
I ordered a bed and memory foam mattress for next day delivery. I called and they confirmed everthing was in stock. However got a call the next day saying the bed was now out of stock. I told them to cancel the order. They however still delivered the mattress the next day. I then called them and they refused to take back the mattress and refund my money. They have lied and said I never cancelled the order. But if this was the case, why did they not deliver the bed when it was in stock, instead the refunded because I cancelled. They will do anything to cheat you out of your money. Go elsewhere and pay a little more, but at least you won't get scammed and you'll get great service.
product quality: 1/10, delivery: 1/10, service rating: 1/10 -
dora (86.24.159.249)
recommends Bedswarehouse.co.uk
rating:
(date: 21.01.2010 16:57)
bought: Silentnight kingsize Miratex Mattress
all i can say is wow, ordered a memory foam mattress late on tuesday evening. i had a telephone call wednesday to arrange delivery. and its now thursday and my new mattress is all ready on my bedstead with its sheets on!!
communication was excellent, price was outstanding.
thanks bedswarehouse!
product quality: 10/10, delivery: 10/10, service rating: 10/10
Write a review of Bedswarehouse.co.uk and share your experiences with others