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InkPrices.com store
» InkPrices.com
in category: Computing
average rating:
(reviews: 5)
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InkPrices.com is a leading supplier of remanufactured, compatible and original printer cartridges on the web. We always have a large range of cartridges in stock for Hewlett Packard, Dell, Lexmark, Epson, Samsung, Brother & Canon printers.
InkPrices.com
Endeavour House
Saville Road
Peterborough
Cambs
PE3 7PS
phone number: 0845 466 4642
fax: 0845 466 4643
Endeavour House
Saville Road
Peterborough
Cambs
PE3 7PS
phone number: 0845 466 4642
fax: 0845 466 4643
payments
- Paypal
- Wire transfer
- Credit cards
- Debit cards
details
- Secure payments
- Real-time availability info
- Free delivery
- International delivery
InkPrices.com user reviews
-
SWANNY (82.38.254.99)
doesn't recommend InkPrices.com
rating:
(date: 29.06.2009 13:06)
bought: HPC9772A
I wish I had read these reviews before I purchased from this company.
I ordered several cartridges back in April, one was faulty and leaked all over our printer. Upon calling to get a new one sent out as we had no other cartridge I was told that I would need to return this one for investigation and a new one would be sent out. It took 3 days to receive a new one - all seems to be ok now with this cartridge.
2nd problem - out of the same batch another cartridge was faulty and again leaked in our printer. I called to go through the rigmarole of arranging a collection and then for them to send a replacement, it is now over 2 weeks since I called and they have still not sent me a replacemnt. It took them 4 attempts to collect the product, each time blaming the courier for a no show - they gave the courier the wrong address on one occasion, meaning the driver rejected when the product wasn't there. It eventually got picked up from the right address but I have since received an e-mail to say that they are despatching the new one today on a 3-5 day courier but again to the wrong address. I telephoned to explain and they now have the right address - fingers crossed that they will deliver to the correct address and tomorrow not in 3-5 days.
Upon typing this I have just received another e-mail from them, advising another delivery address and different product, upon calling I was advised that this had been sent in error and that my order will be with me tomorrow.
The customer service, never mind product leaves a lot to be desired - they may be cheap but there is a reason for this - be aware and stay away!
In hindsight I wish I had paid a little more for better service and product - now found a really good company with excellent customer service and product in Chesterfield!
product quality: 10/10, delivery: 1/10, service rating: 1/10 -
rog648 (195.93.21.3)
doesn't recommend InkPrices.com
rating:
(date: 11.04.2009 18:31)
bought: Canon cl41 black cartridge,compatible with canon mp2310(so they said.) order number 399619576
have received a faulty cartridge from this company,and was told to return it for full refund!! This was agreed by a guy named john Duncan. this was on March 9th. Still no refund. am a war pesioner,can ill afford £12.99. to date no refund.stay away from this awful company. will be taking them to small claims shortly. The sooner these "people" are out of business the better for us all.
product quality: 1/10, delivery: 1/10, service rating: 1/10 -
Unhappy Consumer. (86.171.80.70)
doesn't recommend InkPrices.com
rating:
(date: 20.01.2009 11:42)
I ordered some printing A3+ matte photo paper on the 18th December 2008; from Inkprices.comI still have not received this order. After 2 emails I was told that i would receive my paper in the next few days. This did not happen! I again emailed and phoned that my paper had not arrived. I got no response to either! I also have written to a company director, but still had no response! It would appear I will have to kiss my cash paid goodbye, as it's Now January 20th 2009. Do not use this company, be warned! Unhappy Consumer!
product quality: 1/10, delivery: 1/10, service rating: 1/10 -
Dwitmer (217.64.225.170)
doesn't recommend InkPrices.com
rating:
(date: 01.10.2008 15:38)
bought: Remanufactured HP laserjet cartrdige
DO NOT USE THIS COMPANY! Bought an ink cartridge from this company which arrived late and faulty. Spoke to the "customer service" department who would only send out a replacement once the cartridge had been returned and investigated which could take several days. Bought a second cartridge which arrived promptly but with excatly the same fault as the first.First cartridge was refunded after almost 2 weeks, but deny receiving seond cartridge so no refund. Have reported this company to my credit card company and trading standards.
product quality: 8/10, delivery: 5/10, service rating: 1/10 -
Tuppers
doesn't recommend InkPrices.com
rating:
(date: 15.04.2008 21:50)
bought: A replacement toner cartridge for a HP Laserjet
I would suggest that you do not use this company as their cartridges are poor quality and their customer service is very disappointing. I ordered a cartridge from them and it was faulty out of the box. I complained and even though I work in the same city they said I could not return it in person and I had to post it. I did that and they say it never arrived so no refund and no replacement...!!!!
product quality: 1/10, delivery: 1/10, service rating: 1/10
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